Shipping policy

Shipping policy

We offer FREE WORLDWIDE standard shipping on all orders. Isn't that nice? We believe in no hidden costs, and making your online buying experience as simple as possible.


Processing Time:

Your order will ship within 2 - 4 Business days. 

Delivery time: is 9-12 days. 

Shipping Time and details:

Once your order is shipped out, you'll receive an email from Exquisiteocity with tracking information. Please allow 9-12 days for most orders to ensure proper quality assurance for creation, packaging, and shipment. All items shipped to USA usually reach in 9-12 days. Feel free to contact   with any shipping questions.


Most orders will arrive between 9-12 days worldwide. We source our inventory from product designers within China, USA and other countries.


Customs, Duties, & Taxes

We do not collect VAT/GST, administrative fees, duties and/or taxes on your order and cannot predict what your particular charges may be. These additional charges, if applicable, are levied when the delivery reaches the specified destination. The recipient is responsible for these charges.

The recipient is the importer of record and must comply with all laws and regulations of the destination country, including ensuring lawful import of our merchandise. We are not responsible for orders which are confiscated by customs in destination countries.

We are not able to mark orders as gifts, they will be listed as merchandise.

We do not issue any refunds for customs fees, duties, taxes, shipping, or the cost of your order should you refuse to pay the customs fees and/or duties for parcel release.

Parcels with overdue customs fees, duties and/or taxes are deemed as being abandoned and will be destroyed by your local customs office. No refund will be made on abandoned parcels.

Parcels are subject to customs inspection and may take longer to arrive than stated delivery date.

For more information regarding your country's customs policies, please contact your local customs office.

for queries related to shipping, hit us here

Thank you!